Packet Inspector is an advanced packet analysis and sniffing tool with powerful protocol decodes capabilities. It works in all Windows based operating systems. It capture all traffic transport over both Ethernet and WLAN network. Packet Inspector decodes all major application protocols including TCP/IP, UDP, HTTP, HTTPS,SMTP, POP, TELNET, FTP, etc. With Packet Inspector, you can easily filter the network traffic to focus on the information that you are looking for. Using these flexible, powerful filters during or after capture to isolate traffic by specific node, IP address, protocol, error type and packet content.
For more information, visit the product homepage
http://www.javvin.com/packet.html
or
http://www.javvin.com
The Commence RM application suite facilitates the ability to capture information at the point of contact, whether via telephone, fax, e-mail or the web. This information is then stored in a single unified database where it is accessible to the people and departments that need it to do their jobs. This allows businesses to have a single source of information and history about the people and companies they do business with. A workflow component insures that information is shared across departmental lines to provide exceptional sales and customer service.
For more information, see the product homepage
http://www.commence.com/products/applicationsuite/appoverview.asp
or
http://www.commence.com/