Firepond's SalesPerformer product line guides sales people, channel partners, and customers through the "lead-to-order" business process. Sold as a complete system, or as incremental modules that address specific business needs, SalesPerformer delivers lead management, needs analysis, product and pricing configuration, quote and proposal generation, and order management. Companies that manufacture complex goods or maintain complex distribution networks may realize a high return on investment in Firepond software by improving order accuracy, shortening their sales cycles, and reducing the expensive engineering resources required to configure a product that best meets their customer's requirements. For insurers, Firepond's "prospect-to-customer" system is designed to accelerate sales cycles, cut administrative costs, improve broker loyalty, and simplify the renewals process.

For more information, see the product homepage

http://www.firepond.com/products/salesperformer/

or

http://www.firepond.com/

HarrisData CRM solutions offer the critical elements of CRM, which helps mid-sized organizations improve customer satisfaction while reducing costs. These elements include customer self-service (including order status, credit status, and inventory availability), e-commerce (order processing and online catalog management), and contact management (customizable management of contacts, events, and to-dos). HarrisData CRM solutions are completely brandable--so your solutions look like your company.

For more information, see the product homepage

or

http://www.harrisdata.com/